Developing a Conflict Resolution Framework (February 24, 2025)
In the workplace, it is essential to have a well-defined conflict resolution framework. Understanding how to navigate conflict benefits owners, employees, and customers. This session focuses on developing a conflict philosophy that aligns with your organizational values. By expanding awareness and understanding personal conflict tendencies, you will gain insights into effective conflict management strategies which will help your bookstore succeed. You’ll leave the session with an understanding of how to address discomfort in difficult conversations and the tools you need to establish a framework for successful conflict resolution.
Files & Links
Speakers
AJ Williams, RISEWITHUS

KJ Williams, RISEWITHUS
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Developing a Conflict Resolution Framework

About ABA

American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.

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