IMPORTANT NOTICE
For information on IndieCommerce 2.0, please see indiecommerce.org [1] for the latest details.
INDIECOMMERCE CUSTOMER SUPPORT NOTICE
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Regular Business Hours
Monday - Friday, 8am to 8pm EST: For IndieCommerce customer support ONLY please contact staff@bookweb.org [2]
or call 914-406-7502, 8am to 8pm Eastern, Mon-Thur. -
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage: We monitor for emergency issues only [3].
For Emergency IndieCommerce &IndieLite Issues
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page [4] first. If your issue has not been reported submit a critical outage report [5] and staff will be alerted.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page [4] first. If your issue has not been reported submit a critical outage report [5] and staff will be alerted.